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How is the shipping and packaging?

1.The package will be shipped from China via Express air or by sea as your request. The tracking number will E-mail to you when the item sent, usually it takes 4~5 working days to arrive by air;it takes 10~45 days to arrive by sea depending on the port.

2.For fast and safe delivery,we can not deliver to P.O. Box number .Please provide physical address and contact phone number.

3.Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer`s  responsibility with your country`s customs office to estimate what these additional costs will be prior to buying.  

What service does PLV provide? 

1. Free repair within one year after the shipment of products from us.
2. Replacement within 30 days after the shipment of products from us due to products' problems.
3. We can print your logo and stick your model No.on the cameras.
4. We have long cooperation with many shipping companies and our export volume is large. The shipping companies can offer us good discounts.
5. Professional technician supports. We have a good after-sales service team. They can solve your problems in time.

Payment Terms

T/T, Western Union, PayPal

Lead Time

1. Sample order can be delivered from our factory in 7 working days.

2. General order can be delivered from our factory in 15 - 25 working days.

3. Big order can be delivered from our factory in 30-35 working days at most.

OEM / ODM Service

1. If the total order quantities are above 60pcs, we can silk-screen print customer’s logo on the products, and put customer’s model numbers in the labels, boxes, and in the manuals free of charge.

2. We accept ODM projects, and welcome your enquiries!

Warranty Policy

We provide one-year warranty for CCTV Cameras and DVRs after the shipment date. Any product proves defective under normal usage, we will repair or replace it by free of charge.